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At Birthday Party Characters we want to do everything we can to
make your party nothing less than perfect! With a team of experienced
performers well trained to cater to both small and large audiences,
we have the expertise to make it easy and entertaining for everyone
involved.
Please call us
at 1-866-676-1374
so that we may help you tailor your party to your specific needs.
With the right help, planning your child’s
party can be EASY! If you would like additional help or advice,
please feel free to consult one of our event consultants at any
time. They are standing by, ready to help make your party great!
Please feel free to contact
us for any additional advice or information.
Frequently Asked Questions
Do
you need any equipment for the event?
BPC® trained
performers bring and install all the music equipment as well as
the equipment required for all the activities before your party
starts and take it down after the party is over. Set up normally
takes about 10-15 minutes, and take down is about the same. This
service is included in your total package cost.
Do
you do Birthdays at the Park?
We cater to park parties
all the time. We only require you to tell us what Area/Corner
of the park you will be using and for you to make sure you plan
your party in an area that is close to the parking so that it
is easy for us to setup the equipment for the show. If you're
booked park area does not have a power outlet let us know and
we will bring our own power generator.
How
long in advance do we have to book?
The safest way in planning
for a birthday is two weeks in advance. That's gives us the ability
to guarantee you a time slot you are looking for. Booking a couple
of days before the event might be hard to send a performer out
to you for the time your looking for.
How much room
do you need for your shows?
That really depends on the
number a kids you're expecting at the party. Usually from our
experience a normal sized living room with all the furniture moved
to sides will be enough for fewer than twenty kids. If you're
expecting over twenty kids you might want to consider the backyard.
If the weather is not on your side that day than a spacious garage
is always a great option.
Do
you offer any discounts or promotions?
Yes. We offer $25 off any
two characters show booked for an hour 2 weeks before the event
is booked. Also all shows booked during Monday through Friday
are discounted as well.
Is
there a deposit required to reserve a Character?
Yes, we require a $50 (per
hour and/or per service booked) non-refundable deposit to reserve
your booking. We accept all major credit cards and/or money orders.
If however you choose to pay by money order or cashiers check
you will be required to mail in the FULL amount due two weeks
before your event date so that we have ample time to process your
check. The amount required for the reservation deposit is subject
to change at any time without notice.
What
if I have to cancel?
Our cancellation policy conveniently lets you cancel at
any time as long as it is 48 hours before your event is scheduled.
Since your deposit is non-refundable we keep it on file for up
to one year from the date you cancel. If however you do cancel
between 48 hours before your event and after our performer has
finished you will be liable for the remaining balance and your
credit card on file will be charged. A processing fee may or may
not apply to the remaining balance.
How
do I reserve a character?
Simple! Just dial 1-866-676-1374
and one of our friendly event coordinators will
help you through the process and gladly answer any questions you
might have. If you would like us to call you at a time convenient
to you than simply "get
a quote online".
Do you do Birthdays
at the Park?
We cater to park parties all the time. We only require you to
tell us what Area/Corner of the park you will be using and for
you to make sure you plan your party in an area that is close
to the parking so that it is easy for us to setup the equipment
for the show. If you're booked park area does not have a power
outlet let us know and we will bring our own power generator.
Jumper Policy at Parks:
You may have to contact the park authority to
determine the requirements needed to set up a jump in your area.
We are pre-registered with several parks in the Bay Area. You
may call us for details. You may also need to rent a generator
or gas blower to power the unit. We can rent one to you or you
may bring your own. It is the customers responsibility to check
with the park for size and inflatable requirements.
A $50 non-refundable park
fee is required to book a job in a park.
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